Content marketing: Telling Meaningful Stories

Why did my Amazon order arrive in a Walmart box and why I actually am upset about it now 

Disclaimers: The information provided is for informational purposes only and not personalized advice. It's accurate to the best of my knowledge at the time it's published. Links in articles maybe affiliate or sponsored links.

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When my wife and I shop together, that typically means that she sends me a link to buy something on Amazon. That was also the case with these pull ups that she wanted me to order for our two-year-old.

I ordered them on Amazon and was slightly surprised when a box from Walmart arrived. At first I thought maybe Walmart was also now shipping through Amazon. But according to a Recode article some online retailers offer a product on one site for one price and buy it on another for a cheaper price and then ship it to you directly. You can read that article here.

That article also said that this technique is against Amazon rules. Now, I went to to see if I could find the same product on their site. I couldn’t. And I won’t drive to the local store to see if they have it just to see if I should be upset.

My wife and I talked about the situation as well and her response was “and I wanted those exact ones.” Apparently they are hard to find.

So was I cheated and charged an unfair price? I don’t think so – or even know. I couldn’t even tell what the price on was. The price seemed reasonable to us and we got what we were looking for and didn’t find anywhere else. I might feel differently if I had to return the order for one reason or another. Who would I even send it to? Walmart?

The bottom line is we got what we wanted and paid what appeared to be a reasonable price.

I choose my story in this case to be inquisitive (why?) and being okay (not upset) because we got what we needed. And also, that I wasn’t sent to drive across town to Walmart and buy the same item after searching for it in-store

That was my mindset and then more details came to light …

As you can see in the picture below, the packaging is off. Instead of getting two boxes with 52 pull-ups we received one with 66 and one with 48.

I didn’t even notice until my wife told me that she was surprised that they came in different boxes. So I started inquiring some more and found the prices for those pull up counts on the Walmart site. Here they are and  here is exactly what we received:

So basically I paid $80 for something this seller bought on Walmart for $40. As you might imagine I’m not so happy about my deal after all.

I went back to the order information page on Amazon and there’s really no way to be able to tell that it was going to come from Walmart.

I did drop a note to the seller about it to see what their thoughts are and I am planning on following up with Amazon.

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Christoph Trappe

Hello and thanks for stopping by. I'm Christoph Trappe and I'm the Vice President of Content Marketing Strategy at ScribbleLive, which is based in Toronto and is a global content marketing software company. Before I started at ScribbleLive I was VP of Content Marketing and Conversion at MedTouch, a Boston-based company that helps healthcare organizations with digital marketing. I've written two books, speak at conferences around the globe and blog frequently on here. I love sharing my stories and helping organizations share theirs. If you need help, just visit the Contact Me page in the navigation and drop me a note. I'm always happy to chat! Thanks for reading! - Christoph 319-389-9853

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