Estimated read time: 3 minutesWhere do we see facial recognition nowadays? We encounter it when crossing international borders, boarding some airplanes and when we unlock our iPhone X or later versions. So facial recognition is becoming more and more common. I love, love, love that […]
Estimated read time: 3 minutesThe general thought on this has been: No. Everything that’s been said on videos and in podcasts is not easily searched – i.e. through a search engine. That’s why publishers post: transcripts show notes related stories Of course, there are different […]
That was one of the questions asked at the Marketing Artificial Intelligence Conference in Cleveland in 2019 – the inaugural event here.
Estimated read time: 4 minutes“I want to speak because I don’t know the end, but want to help other marketers,” – Sara Hocking Associate Director, Marketing Innovation, Grant Thornton LLP. “Maybe sharing our story will help others.” Sara was sharing her story about her experiential […]
Estimated read time: 3 minutesI use My Fitness Pal to track calories and workouts. And I have for a while and it has helped me lose a bunch of weight over the years. Of course I’ve gained some of it back but it’s an ongoing […]
Estimated read time: 3 minutesCatching up is nearly impossible in today’s fast moving marketing world! But that doesn’t mean we can’t try to stay up to date with the latest and the next technologies that we should use – or at least know about! I […]
Estimated read time: 1 minutesAnd when is it okay to wear your AirPods? I actually recorded this show while walking on the beach in Aruba. And you can hear the beautiful background noise! The birds are chirping, the ocean is right there. It’s wonderful. Nobody […]
Artificial intelligence presents a huge opportunity to make your customer experience far more human. Here’s how.
Estimated read time: 3 minutesThe challenges of rebranding certainly exist and I’ve shared my thoughts about when Marriott Rewards, Starwood and Ritz-Carlton all became Marriott Bonvoy. Apparently you can say Bonvoy for all kinds of things: But anyway, the rebrand also discontinued three separate apps […]
Estimated read time: 2 minutesThe use case here is a consumer or customer coming to your website or platform and they have to sign in to use the service. Facebook over the last decade or so has become the universal identification card across the web. […]
Estimated read time: 1 minutesI spent a couple days in Chicago for content marketing purposes and the weather was terrible. Flights were canceled because of ice and the temperatures were a windy -2000 or something like that. Here’s a video of the wind as I […]
Estimated read time: 2 minutesAmerican quietly rolled out the functionality that allows users to add flight info to Siri. And I say “quietly” because it was showing up way at the end of 20 booked trips of mine in my app. Chances are not everyone […]
A look at how writing jobs have evolved. This one now writes for chatbots.
Estimated read time: 2 minutesI was watching newly-elected U.S. Congresswoman (NY) Alexandria Ocasio-Cortez’s Instagram Live on a Sunday night. She was cooking and discussing politics. Awesome. Very authentic and talk about bringing people into your home! At one point she led a friend in. Another […]
Estimated read time: 2 minutesI’ve had status on American Airlines for five years running now. The last two were as executive platinum- their top level. The service and perks are nice and include: Systemwide upgrades Drink and meal in main cabin Frequent and free upgrades […]
A look at the multimedia storytelling tools I take along to conferences.