I interviewed two experts in the subscription business field on my podcast and this article highlights some of what we discussed.
A look at Shep Hyken’s new book and what is the difference between repeat customers and loyal customers.
A gift for my six-year-old arrived in original packaging from Amazon and that allowed her to see what the gift was. Here’s how to avoid it.
Let’s discuss why brands have a need of being helpful if they want to drive long-term success with their audiences, prospects and customers.
I was joined by Matt Barnett, of Bonjoro.com, on this podcast episode to discuss how teams can use the strategy to build relationships and move people through the funnel.
Estimated read time: 4 minutesContent creation of all kinds has been getting harder and things are not slowing down. Free samples of books are another piece of evidence here. I’ve written two books. Every once in a while, I use them as examples when people […]
Estimated read time: 1 minutesI went to a Starbucks in downtown Chicago in June and asked for iced coffee. The answer was that they don’t have ice coffee and only have cold brew. That is actually a big difference as cold brew sits overnight and […]